Op dinsdag 26 april aanstaande presenteert in de colloquiareeks 2015 – 2016 van het Expertisecentrum – dr. Daan Storm verbonden aan de Erasmus Universiteit van Rotterdam
U bent van harte welkom om het colloquium bij te wonen. De aanvangstijd is 15:30 (Zerniketerrein Groningen). Voor meer informatie en de exacte lokatie neemt u contact op met het secretariaat van de vakgroep Human Resource Management en Organizational Behaviour; tel.nr. 050 363 4288.
Filling the shelves: How store manager prevention focus influences onshelf
availability through store operating processes
Complementing the literature on regulatory focus and leadership that has mainly investigated how leadership fits or does not fit follower regulatory
focus, this paper investigates whether regulatory focus of the manager has an impact on store operating procedures and OSA. We study store
OSA for an international retailer in 206 stores in two countries. We measure regulatory focus of the manager and three variables related to
standard store operating procedures: the number of uses of the fallback code at the register (how often the product is not identified), known
shrinkage, and number of inventory corrections made. Results suggest that, controlling for a variety of other factors, prevention focus of the
manager has a significant positive effect on store OSA through lowering known shrinkage. Prevention focus also has a direct effect on OSA that is
not accounted for by the three processes measured, suggesting that other mediators exist. Our results show that regulatory focus of leaders not only
influences followers, but also affects the way in which leaders manage work procedures and subsequently how organizations perform.