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Motivating improvement – rather than defensiveness – after failure

door Susanne Tauber

Onderzoek

Failure can be an important and inspiring ingredient of our life – if we are able to learn from it and use the experience to improve ourselves. But not always do we learn from failing. We probably all know situations in which we fail and blame other people: “If X had given me those documents earlier, I would have been able to finish this task on time”. The interesting difference between being angry at oneself and at someone else is that the former is more likely to make us want to improve ourselves. Being angry at another person, by contrast, does not trigger any motivation to improve ourselves – after all, it wasn’t our fault! Lees verder

Toward an Evidence-Based Management of Emotional Intelligence and Leadership

door Frank Walter

Onderzoek

Few recent topics have created more interest among leadership practitioners and researchers than emotional intelligence, which is often lauded as a key factor promoting success among leaders and managers. But – what’s behind the buzz? Is emotional intelligence really something HR professionals should consider in their leader selection and development efforts, or is it just another management fad? We have attempted to answer these questions in a recent series of articles (Walter et al., 2011, 2012a). This answer requires addressing several more specific issues. Lees verder

Masterthese

door Beheerder

Masterthese

-image by Ambro-

Background
What is the influence of an angry leader on its subordinates? Can he influence the emotional state of his followers with the display of own emotions and does this have an influence on their creative performance?
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Rutte’s Rapport: Kamp mag meer visie en emotie tonen

door Niels van der Kam

In het nieuws

Gedurende de lopende kabinetsperiode analyseert en beoordeelt Janka Stoker maandelijks het leiderschap van één van de kabinetsleden voor het programma Rutte’s Rapport van RTL-Z. Deze week aflevering vijf met minister voor Sociale Zaken en Werkgelegenheid Henk Kamp. Hij krijgt van Janka Stoker een 6,5 voor zijn optreden tot nu toe. Minister Kamp zou volgens haar meer visie en emotie mogen tonen. Lees verder

Emphasizing Emotional Display Rules for Superior Performance

door Frank Walter

Onderzoek

Customer service employees are often required to perform “service with a smile” – expressing positive feelings and suppressing negative feelings in customer interactions. Even beyond a service context, however, rules that govern appropriate dis

Colloquiareeks: Mathijs Baas

door Niels van der Kam

Evenement

Zeer geregeld organiseert het Expertisecentrum colloquia rondom thema’s uit Human Resource Management en gedrag in organisatie. Op 5 april aanstaande presenteert dr. Matthijs Baas, verbonden aan de Universiteit van Amsterdam.Zijn presentatie is getit